Refund Policy – dastafurniture.com

Refund & Return policy

Last Updated: February 14, 2026

At DASTA MATTRESS FURNITURE APPLIANCES , our mission is to bring you premium-quality MATTRESS FURNITURE and exceptional service every step of the way. We want you to feel confident and satisfied with every purchase. If for any reason your order doesn’t meet expectations, our return and refund process is designed to be simple, smooth, and stress-free—because your MATTRESS FURNITURE experience should always be effortless.

Return Eligibility

We accept returns within 30 days of the delivery date. To qualify for a return, the item(s) must meet the following conditions:

Unused and in original condition
Returned in original packaging, including all parts, manuals, and accessories
Proof of purchase must be provided

Return Method (Furniture & Mattresses)

Returns are handled by mail or freight pickup, depending on the size and type of the item. Large furniture items (such as beds, sofas, and bulky items) require freight return pickup after approval. In-store returns are not accepted for online purchases at this time.

Return Label

Prepaid return labels may be provided for eligible small items. Large furniture items may require freight return pickup and may not include prepaid return labels.
To return an item:

Repack the item securely in its original packaging.
Attach the prepaid return label to the outside of the package.
Drop off the package at the nearest shipping carrier location listed on the label.

If you have misplaced your return label, please contact our support team to request a new one.

Restocking Fee

No restocking fee for eligible small items. Large furniture items may be subject to return handling or shipping fees.

Damaged or Defective Items

If your order arrives damaged, we’re here to help. Please:

Take clear photos of the damaged item(s)
Contact our customer service within 7 days of delivery
Send the photos along with your order details to: support@dastafurniture.com

Claims submitted after 7 days or without visual proof may not be eligible for a refund, replacement, or credit.

Refund Processing

Once we receive and inspect your return, please allow up to 7 business days for your refund to be processed. Refunds will be issued to the original payment method used during checkout.