Frequently Asked Questions (FAQs)

Below are answers to common questions about shopping with DASTA Mattress Furniture Appliances. If you need additional assistance, our customer support team is happy to help.

1. Where is DASTA Mattress Furniture Appliances located?

DASTA Mattress Furniture Appliances is a United States–based furniture and home essentials store located in Orlando, Florida.

We operate through our online store and support customers across the United States.

Business Address:
4550 S Semoran Blvd, Orlando, FL 32822, United States

2. What products do you offer?

We offer a curated selection of furniture and home essentials, including:

  • Accessories
  • Beds & Bedroom Furniture
  • Living Room Furniture
  • Mattresses

Our products are selected to provide comfort, functionality, and modern style for everyday living.

3. Do you ship internationally?

At this time, we only ship within the United States.

4. How long does shipping take?

Orders are typically processed within 1–2 business days after payment confirmation.

Estimated delivery times:

  • Small to medium furniture items: 3–7 business days
  • Large furniture items (beds, sofas, sectional sofas, modular furniture): 7–14 business days

Delivery estimates may vary depending on location, carrier operations, weather conditions, or other unforeseen delays.

5. How much does shipping cost?

Shipping costs are calculated at checkout based on your delivery address and the size or weight of your order.

All applicable shipping charges are displayed before payment confirmation.

6. Will I receive tracking information?

Yes. Once your order has shipped, you will receive a shipping confirmation email that includes tracking information.

7. What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods available at checkout.

All payments are processed through secure and encrypted payment gateways.

8. Can I change or cancel my order?

If you need to update or cancel your order, please contact us as soon as possible.

Once an order has entered processing or shipment stages, modifications or cancellations may no longer be available.

Email: support@dastafurniture.com
Phone: +1 (407) 757-2050

9. What is your return policy?

Eligible items may be returned according to the terms outlined in our Refund & Returns Policy.

Returned items must generally be unused, in original condition, and include original packaging where applicable.

Please review our full Refund & Returns Policy for complete details and eligibility requirements.

10. What should I do if my order is delayed or missing?

If your order appears delayed or missing, please contact us within 7 days of the estimated delivery date.

We will work with the shipping carrier to review the shipment status and assist you as quickly as possible.

11. How can I contact customer service?

You can contact our support team using the information below:

DASTA MATTRESS FURNITURE APPLIANCES
4550 S Semoran Blvd, Orlando, FL 32822, United States

Email: support@dastafurniture.com
Phone: +1 (407) 757-2050

Business Hours

Monday – Friday: 10:00 AM – 7:00 PM (EST)
Saturday – Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.

12. Is DASTA Mattress Furniture Appliances a legitimate business?

DASTA Mattress Furniture Appliances is a U.S.-based business that provides furniture and home essentials through its online store.

We are committed to maintaining transparent policies, secure checkout processes, responsive customer support, and clear communication throughout the shopping experience.

Our goal is to provide customers with reliable service and quality products designed for comfort and everyday living.